How to Connect Your PS5 to Hotel Wi-Fi

Traveling with your PlayStation 5 (PS5) can be a great way to relax and unwind in your hotel room after a long day. However, connecting your PS5 to hotel Wi-Fi can be a bit tricky due to captive portals and other limitations. This guide will walk you through the process of connecting your PS5 to hotel Wi-Fi, helping you enjoy gaming on the go.

Preparing Your PS5 for Hotel Wi-Fi

Update your PS5 software

Before you travel, make sure your PS5 is running the latest software update. This will ensure that you have access to the most recent features and improvements, including any updates related to Wi-Fi connectivity.

Carry an Ethernet cable

If you have the option, consider bringing an Ethernet cable with you. Some hotels offer wired internet connections, which can provide faster and more stable connectivity for your PS5. In case the hotel Wi-Fi proves to be unreliable or challenging to connect to, a wired connection might be a suitable alternative.

Connecting Your PS5 to Hotel Wi-Fi

Standard Wi-Fi connection

  1. Turn on your PS5 and navigate to the main menu.
  2. Go to “Settings” and select “Network.”
  3. Choose “Settings” under the “Network” menu, then select “Set Up Internet Connection.”
  4. Choose “Use Wi-Fi” and then select “Easy.”
  5. A list of available Wi-Fi networks will appear. Select the hotel Wi-Fi network and enter the password, if required.

Connecting through a Wi-Fi captive portal

Some hotels use a captive portal for their Wi-Fi, which requires you to accept terms and conditions or enter a room number and last name before accessing the internet. Here are two methods to connect your PS5 to a Wi-Fi network with a captive portal:

Using a browser on your PS5

  1. Follow the steps for a standard Wi-Fi connection to connect to the hotel’s Wi-Fi network.
  2. Open the PS5’s built-in web browser by navigating to “Settings” > “Users and Accounts” > “Link with Other Services” > “Twitter.”
  3. The Twitter login page will open in the web browser. Instead of logging in, try navigating to a different website, like This should redirect you to the hotel’s captive portal.
  4. Complete the captive portal authentication process (e.g., accept terms and conditions, enter room number and last name).
  5. Once authenticated, your PS5 should be connected to the hotel Wi-Fi.

MAC address spoofing

-Fi (e.g., a smartphone or laptop) and connect it to the hotel’s Wi-Fi network. 3. On your connected device, change its MAC address to the MAC address of your PS5. The process for doing this varies depending on the device and operating system, so you may need to search for specific instructions for your device.

  1. Complete the hotel’s captive portal authentication process using the device with the spoofed MAC address.
  2. Disconnect the device from the hotel Wi-Fi and revert its MAC address to the original one.
  3. Now, connect your PS5 to the hotel Wi-Fi using the standard Wi-Fi connection method. Since the MAC address has been authenticated, the PS5 should be able to connect without any issues.

Note: MAC address spoofing may be against the terms of service of some networks and could potentially cause issues with your device’s connectivity. Proceed with caution and at your own risk.

Troubleshooting Tips

Weak or unstable connection

If you experience a weak or unstable Wi-Fi connection in your hotel room, try the following tips:

Connectivity issues with online games

Hotel Wi-Fi networks may have restrictive firewalls or limited bandwidth, which can impact online gaming experiences. If you’re having trouble playing online games, consider the following:

  1. Use a wired connection with an Ethernet cable, if available.
  2. If the hotel offers a premium Wi-Fi package with higher bandwidth, consider upgrading to improve your gaming experience.
  3. Contact the hotel’s technical support or front desk to inquire about any firewall restrictions that may be affecting your connection.

Using a VPN can help bypass certain network restrictions, but it may not improve your connection quality. In fact, a VPN can sometimes slow down your connection due to the additional encryption and routing through a VPN server.

Connecting to any public Wi-Fi network carries some risks, as it may be vulnerable to cyberattacks. Ensure your PS5 software is up-to-date, and be cautious when entering personal information while connected to hotel Wi-Fi.

Yes, you can use a mobile hotspot to connect your PS5 to the internet. However, this may consume a large amount of mobile data and may not provide the same level of performance as a dedicated Wi-Fi connection.

If your PS5 isn’t detecting the hotel Wi-Fi network, try restarting your console and checking for any network-related updates. If the issue persists, contact the hotel’s technical support for assistance.

To test your PS5’s connection speed on hotel Wi-Fi, navigate to “Settings” > “Network” > “Test Internet Connection.” This will give you information about the current download and upload speeds, as well as the network’s latency.

Connecting your PS5 to hotel Wi-Fi can be a bit challenging, especially if the hotel uses a captive portal. By following this guide and utilizing the provided tips, you can successfully connect your console to hotel Wi-Fi and enjoy gaming while traveling. Remember to consider alternative options, such as wired connections and mobile hot